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Business Bulletin

A Special Background Report On Trends in Industry And Finance
By Pamela Sebastian

06/30/1994
The Wall Street Journal
Page A1

PLAYING POST OFFICE, some companies take the mail into their own hands.

Bothered by slow or undelivered U.S. mail in New York, Cushman & Wakefield, a real-estate firm, hired Maxx Mail Ltd., a private service that picks up mail and delivers it by hand the next day. In Chicago, where piles of ditched letters were found last winter, 21 banks and a few utilities try automatic bill-paying so customer checks aren't ever in the mail. When fast delivery is crucial, outfits like Grimes Travel in New York pay extra, messengering tickets at $7 a trip.

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